Despite comprehensive preclinical and clinical studies, it is not uncommon for drug risks to be discovered only after market approval. Possible reasons are a larger patient population, multi-medication, off-label use, or medication errors. The pharmacovigilance department has the important task of identifying, assessing, better understanding and, if necessary, reporting these risks. In this way, a […]

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BPO Example: Alert Management System

Alert Management System

Earlier this year, the European Medicines Verification Organization (EMVO) released its new Alert Management System (AMS) portal to improve the exchange of information between stakeholders in the event of suspected counterfeiting. In addition, the initiated investigations can be tracked and logged more easily with the help of this portal. Due to the pan-European approach of […]

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Skills Shortage in the Pharma Industry – How We Can Help

Skills shortage in pharma

In many industries, there is a lack of skilled workers. It means that there are more vacancies than qualified people to fill them. Demographic change, digitalization, and the increasing professionalization of the labor market are often cited as the cause. Many potential employees are simply not sufficiently trained to meet the requirements of the advertised […]

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Pharma Serialization in Jordan

Pharma Serialization Jordan

In order to make national supply chains in the healthcare system more efficient and secure, Jordan is currently expanding its serialization system. Since 2018, every pharmaceutical product must be provided with a DataMatrix. By 2020, these products should be labeled with a DataMatrix and additionally need to be serialized. However, the deadline has been postponed […]

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EMVO’s AMS Portal


The Falsified Medicines Directive (FMD) was introduced to prevent falsified pharmaceuticals from entering the market. Part of this is a Track & Trace system that detects these counterfeits so they can be taken out of circulation. If a counterfeit drug does make it into the supply chain, the alerts are used to detect it so […]

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Artificial Intelligence in the Pharmaceutical Industry

Artificial Intelligence in Pharma

Artificial intelligence (AI) is a broad field of computer science that deals with the development of intelligent machines. These can perform tasks that usually require human intelligence, such as visual perception, speech recognition, decision-making, and language translation. AI within this context involves the development of algorithms and computer programs that enable machines to learn from […]

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Success Story – tracekey

Success Story - tracekey

In the third quarter of last year, several customers approached us with plans to offer their products to new target markets. The target markets were Bahrain, Kazakhstan, Uzbekistan, and the United Arab Emirates (UAE) – countries where serialization was about to become mandatory soon. To achieve our customer’s compliance for these markets, tracekey got to […]

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Pharma Serialization in Australia

Pharma Serialization Australia

In March 2021, the Australian Department of Health published the Therapeutic Goods Order (TGO) 106. It recommends that from January 2023 onward certain medicines should be serialized and equipped with a DataMatrix in the GS1 standard, including GTIN. Accordingly, serialization remains optional. However, Australia is taking a further step towards general serialization and will gradually launch […]

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