A Reliable Partner for Small and Medium-sized Businesses

Our Approach: SaaS Solutions that Make our Customers’ Work Easier

Two industries, more than a decade of experience, and over 300 connected partners and government systems worldwide. It’s not just about technology. It’s about trust, collaboration, and building solutions that last. Our customers manage over a billion products, along with the data associated. Around 90% of them are small and medium-sized enterprises. They often face the challenge of staying compliant while keeping operations lean. We support them in finding the balance. That matters to us and our customers.

Our solutions are built to support the entire healthcare industry, not just individual clients. As an owner-managed company, we offer direct, personal support and work closely with our partners to ensure compliance with regulatory requirements.

Our cornerstones

  • Employees who are aligned with our mission and that of our customers
  • Products designed for real-world use and the people who rely on them
  • Fair, transparent, and sustainable pricing models
Our services

The tracekey Team

Our managing directors, Dr. Stefan Hoffmann and Gerald Wenzel, combine their knowledge of technology and finance for our projects. They are supported and complemented by a strong team consisting of software development, project management, sales, communications, HR, IT-Ops, and customer success.

Dr. Stefan Hoffmann is a problem solver and technology expert at tracekey, thanks to his extensive experience in the healthcare industry. Gerald Wenzel brings over 20 years of expertise as a supply chain and financial manager, specifically in the electronics industry.

Short Company History

tracekey was founded in 2013 in Bochum-Langendreer. Just one year later, the High-Tech-Gründerfonds recognized the potential of our pharma serialization solution and has been a shareholder in our company ever since. The multinational consulting company BearingPoint has also been our shareholder since 2015 as an expert for RegTech and Supply Chain Management.

Driven by deep industry expertise, we have been developing innovative solutions for the pharmaceutical sector for many years. As regulatory demands across healthcare continue to grow, we expanded our focus in 2021 to include medical technology—broadening our impact and supporting even more stakeholders with reliable, future-ready tools. Today, our solutions are designed to serve the entire healthcare industry, addressing diverse needs across pharmaceuticals, medtech, and beyond.

Sustainable growth, long-term partnerships, and stable business relationships with our customers and business partners are particularly important to us.

Do you want to know more about our team, customer success and related topics?