IT Operations is at the heart of tracekey. Just as the People and Culture Team contributes a certain feel-good factor at tracekey and takes care of all administrative HR activities, IT-Ops ensures that everything runs smoothly in the IT area. Without them, nobody would have a working laptop, there would be no intranet and our […]
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In our tenth anniversary year of 2023, we consistently received positive feedback from our customers, both long-standing and new. They rated us an average of 4.9 out of 5 for satisfaction and the likelihood of recommending our services. Our customer support also received high praise. “Your solution-oriented work is top.” “On a human level, it […]
Read More… from Customer Satisfaction Survey for the Year 2023/24
Our two managing directors Stefan Hoffmann and Gerald Wenzel have signed the charter of the Bochum campaign “Besser miteinander!” (Better together!). In doing so, tracekey solutions is actively taking a stand against discrimination in the workplace. On 24.05.2024, tracekey signed the charter “Besser miteinander! Bochum employers against discrimination in the workplace”. The campaign was initiated […]
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Time doesn’t usually pass by that quickly for our Scrum Master, Friederike Ehmer. In this article, we’ll accompany her during five key meetings, and take a closer look at her day-to-day work and collaboration at tracekey. But first, let’s start with general information about agile practices and Scrum. When tracekey was founded in 2013, it […]
Diversity is one of the buzzwords that companies use to attract new talent. The idea behind this word – an open-minded company where every person can find their place. This sounds attractive to many people and management magazines also consider diverse teams to be more productive and successful. Of course, diverse teams are somewhat more […]
Digital teamwork has become a decisive factor for successful work organization, especially since the coronavirus pandemic made remote work the norm in most offices. If you are aware of the challenges and find suitable solutions, hybrid or even completely remote teams can be even more efficient than the team that traditionally spends five days in […]
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For more than a decade, tracekey, as a serialization provider, has been supporting pharmaceutical SMEs in implementing regulatory requirements worldwide. A lot has happened since the company was founded. New services have been developed, new experts have been hired, and structures have been adapted continuously. What has always prevailed: agile working. What is new in […]
tracekey is not a big company, but with its number of employees clearly belongs to the SMEs. Many staff absences at once can therefore have a much more noticeable impact than in larger companies. And yet our managing directors and everyone else managed to stay completely relaxed when “We’re having a baby” suddenly became a […]
Read More… from Baby Boom at tracekey: Seven Babies in 16 Months
Product verification and track-and-trace: The projects from which our two founders jumped into the cold water of start-up founding came from very similar directions. Only the two didn’t know each other. Nevertheless, they met in an Irish pub in Frankfurt a. M. to realize a common idea: tracekey. It is over ten years since Stefan […]
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In addition to our user-friendly software solutions, our customers especially appreciate the good communication with tracekey. They have consistently praised us for our services in satisfaction surveys and personal conversations. Being easily reachable, implementing our customers’ wishes quickly, and providing uncomplicated assistance – we try to implement these three core competencies whenever possible. But how […]
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